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Press Release: 2004 Viswa Jyothi Award Winner North South Foundation presents Viswa Jyothi, the Role Model Award to Nipun Mehta
Problem
The purpose of technology is to enhance the quality of human life. The
recent advances in the Internet and Telecommunications have improved the
quality of life for many by significantly shortening the time and
distances across the globe, but only to those that could afford them.
It's almost as if the traditional haves and the have-nots are redefined
as those with access to the Internet and those without. Nipun found a
unique solution to bridge this gap.
Nipun graduated from UC, Berkeley quite young. In fact, he was a
precocious teenager, and he took 40 hours/semester at Berkeley one year
just to test his own capacity. Upon graduation from Berkeley in 1997, he
joined the Sun Micro Systems in the famous Silicon Valley of California.
At the height of the dotcom bubble, Nipun saw people becoming millionaires
by the day, while the lot of the poor and underprivileged had not improved
much. That bothered Nipun tremendously.
Solution
At the age of 23, Nipun Mehta started CharityFocus, a volunteer driven
501(c)(3) nonprofit organization, in April 1999, to inspire the young
generation of IT professionals to provide web based technological
solutions to other nonprofit organizations worldwide for free.
CharityFocus' slogan of 'Helping Others Help Others' clearly demonstrates
the charter for their volunteers: building websites, providing technical
assistance, and engaging in a wide variety of projects designed to benefit
the many nonprofit organizations dedicated to public service.
Five years later, and with nearly 5,000 volunteers who donated their time,
CharityFocus has served more than 1,110 nonprofit organizations, both
US-based and international, with no overhead. What started as one team
of four volunteers helping one nonprofit organization to gain web presence
has now evolved into providing millions of dollars worth of website
services to various nonprofit organizations globally, all for practically
no cost. Facts and figures speak for themselves. For a sample list of
projects that CharityFocus supports, visit the website at
http://charityfocus.org/php-bin/projlist.php.
Viral Mehta, Nipun's brother and CharityFocus volunteer, recalls,
"Nipun saw an opportunity to rekindle the fire of service where many
didn't think to look, right in to the heart of Silicon Valley. Perhaps
it was because Nipun himself was an exemplary technologist that he
recognized what people needed most, a way for everyone to give back a
little." Thus began CharityFocus. As he started to recruit volunteers,
Nipun himself went through a transformation. He felt that selfless
service where you are not looking for a reward was the answer for his
pursuit. In selfless service, joy is the reward you get for helping
others help others. Soon, Nipun quit his well paying job at Sun Micro.
To make a living, he now works about three months in a year. A sleeping
bag became his permanent bed. The sleeping bag, his mother thought, was
just going too far. "That used to bother me, probably because I wouldn't
sleep on one," she said.
To inspire others to do selfless service, Nipun had to deal with it
himself first; charity begins at home. Nipun says, "Why is it so hard to
give? It is because you always expect something in return for your
services. You want something in return for everything you do. And when
that doesn't happen, then the natural feeling is to say, yes, this is not
such a good thing… However, as you look at the smile on the faces of
those that you just helped, then you will recognize the positive aspects
of service and you feel good about yourself."
In talking about Nipun's grit and determination, Viral says,
"Imagine fifteen people spread out around the house – and others joining
in remotely – accessing the wireless Internet connection and all working
on a launch for a new project. Now imagine this group of volunteers still
working past dinnertime, past bedtime, and past sunrise, several people
heading into work directly. Web development gurus, graphics experts, a
law whiz, a wood worker, project management pros, an international
development consultant, a strategy analyst, teachers, and others, all
bleary-eyed but all inspired. In fact, these all-nighters have become
famous among CharityFocus coordinators to be a channel for 'pumped up
service' every time there is a major web project to be launched. A common
question at these launches is, 'How many all-nighters has Nipun pulled
for this launch?' I'm not sure how better to describe the grit and
determination Nipun has than to show the grit and determination it
inspires in other people."
The CharityFocus website has posted some real life stories about how this
concept has transformed others.
Accomplishments
In April 2004, CharityFocus launched a site to put up random banners of
compassion on the web. Google joined in as a partner, along with many
others. To date, over 100 million views of inspiring messages have
surfaced the web through Enlightening Messages.
In January 2004, CharityFocus started a "smile" epidemic. The idea was to
tag people with anonymous acts of kindness, using smile cards. In six
months, 100,000 cards were printed and some have even reached Dalai Lama
and the Pope!
In June 2003, cShops, started by CharityFocus, made its first sale of
crafts made by rural artisan from the Gandhi Ashram in India. The
operation was without any overhead -- every single penny went to the nonprofit.
Ragunath Padmanabhan, a CharityFocus volunteer, says, "Nipun has and
continues to inspire and support thousands of people to commit a
significant part of their lives to selfless service. This already has
profound implications not only for the welfare of the poor and
underprivileged, but also for the rich and privileged and everyone
in between."
Nipun feels that this transformation was also necessary to close what he
calls the divide between the Internet and Inner-Net. In his own words,
Nipun says, "In the Internet economy, everything has to be bigger, better
and faster, but to what end? With this newfound 'success', we have also
found an unparalleled amount of dissatisfaction, greed, and confusion.
In the Silicon Valley, dotcoms are now labeled dot-bombs. We have to make
sure these bombs don't explode in our own faces. CharityFocus, then, is
a bridge between the Internet and the inner-net. At a tangible level,
CharityFocus volunteers build web solutions for nonprofit organizations.
When these nonprofit organizations have web solutions, they'd be able to
reach out to the world, reduce costs, accept online donations, and
streamline many processes."
In explaining the compassion, kindness, and love Nipun exudes, Ragu says,
"Nipun was waiting in DC for a friend one time. Nipun saw a man nearby
desperately trying to sell greeting cards. He goes to the man, buys
several cards. And, this is where he excels, he spontaneously picks a
Thank You card from the cards he just bought, asks the man his name,
writes it on the card and gives it to him. No price for guessing what
he saw on the man's face."
Mark Jacobs, a CharityFocus volunteer says, "By creating a means for
people to serve, by leading with example, by showing how service enriches
the life of the giver as well as the receiver, Nipun has set an
irresistible ripple effect in motion. The thousands whom Nipun has
inspired to serve are in turn inspiring thousand others – a
'virtuous cycle' to combat the more familiar vicious cycles that plague
our societies and our delicate environment."
In keeping with their mission of 'Helping Others Help Others,'
CharityFocus acquired PledgePage.com — a struggling corporation that
created ways for donors to raise money for their non-profit causes—in
April 2002. This acquisition gave CharityFocus another web-centered way
to be of service to those who wish to give of themselves.
In seeing CharityFocus's model at work, Jayesh Parekh, the co-founder of
Sony Entertainment Television decided to hand over all operations of
ProPoor.com - a South Asian NGO portal with more than 14,000 NGOs,
thousands of newsletter subscribers, several offices, and a very well
established brand to CharityFocus. Nipun says, "It took hundreds of
volunteer hours to migrate ProPoor from a paid-staff to a volunteer run
infrastructure and it continues take dozens of our hours now to keep it
fully operational. Outside of the listed 14,000 NGOs, we also respond
to hundreds of emails from inspired folks. Last month alone, there were
2,300 emails. Perhaps the most significant achievement is in the heart
of Jayesh, the founder of ProPoor. He is now an active participant of
the organization and is inspired enough to become a full time volunteer,
once he shuts down all his business activities during the course of the
next one year."
The fundraising legend Lynne Twist, who has raised over $150 million for
humanitarian causes, said "Every organization needs significant resources
for money. But well, there is an amazing organization named CharityFocus,
which somehow is able to do incredible work with almost no money. Their
model is excellent and I don't know how they do it." Nipun runs
CharityFocus on a shoestring budget. Nipun says, "We typically run on
$5K per year in administrative expenses. Last year they were a bit higher
since we printed 100,000 smile cards (now, we've got a partnership with
Fed-Ex). We also have many in-kind partnerships with companies like
Adobe, Fed-Ex, AOL, Google, Macromedia, Sun and so on. We don't solicit
donations, even internally within the organization. Money that comes
from the website usually goes out to other nonprofit organizations
through our Donation Club." Their annual budget of $5 thousand per year
is a paltry sum when compared to the millions of dollars of free service
they provide to the nonprofit organizations.
The story of CharityFocus is captivating and is frequently referred to at
various business schools in the US. The CharityFocus model is being
written-up as a "Case Study" at Harvard Business School; it has been
presented at the University of Arizona and at the Tuck School of Business
at Dartmouth; it was the subject of an all-day seminar at the Anderson
School of Business Administration at UCLA. It has been profiled on CNN
and in newspapers and magazines in the US, India, and Japan. In December
2003, Nipun received the President's community service award at the UN.
He sits on the Boards of Directors of SEVA Foundation, Airline
Ambassadors and Volunteer Center of Silicon Valley. Nipun also sits on
the advisory boards of the Dalai Lama Foundation and AHIMSA.
In June 2001, Nipun received Jefferson Award, a prestigious national
award in Washington DC for outstanding community service. In May 2002,
Nipun was invited to give a talk at the Santa Fe Institute and was among
a distinguished think-tank panel of speakers, including Nobel Laureate
Murray Gell Mann.
North South Foundation takes great pride in recognizing Nipun Mehta as
their choice for the 2004 Role Model Award, Viswa Jyothi.
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